Anyone! Anyone at any age, can join an ISX Canada trip. Just know that most of our passengers are international students. Our trips will give you the opportunity to make new friends from all over the world.
You can buy your ticket on our website www.isx.ca or in our office at 754 Yonge Street, Suite 300 Monday to Friday, 10am-6pm. If you study at a language school, you may be able to buy your tickets at your school's activity desk/International Student Department.
If the weather is very bad or dangerous, we will cancel a trip! We check weather regularly before departures to ensure the safety of passengers.
If a trip is cancelled, we will always email passengers as soon as we know. If a trip is cancelled, customers will have a chance to either reschedule for a different weekend, use the amount paid as ISX Credit on any other trip, or receive a refund.
You can find our refund policy here: https://www.isx.ca/terms-conditions
Please note that we offer and recommend Cancellation Insurance. A full description can be found here: https://www.isx.ca/travel-protect-insurance
A: For trips traveling to the U.S, the weather is a few degrees warmer than Toronto. Ottawa, Montreal and Quebec are north of Toronto, and on average are about 10 degrees colder than Toronto during the winter, so please dress warm. Remember to dress for the weather. Check www.theweathernetwork.com for weather conditions in each city you will be visiting.
If you haven't been to the US in the past three months, or you're not a Canadian citizen, everyone has to pay a $6 fee for the i-94 Travel Record for US Visitors. You can pay for it online before your trip, or on the day of your trip. If you pay for it on the day of, you'll pay your tour leader. It must be in US Cash, and exactly $6.00, since the border doesn't always have change.
If you're traveling with a passport from a country in the US Visa Waivery Program (https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html) you do not need a Visa. If your country is NOT on this list, you NEED a US Visa.
We offer personalized letters inviting you to our trips. This letter can be submitted with your visa application for $30.00. These can only be purchased from our office at 754 Yonge Street, Suite 300. These letters do not guarantee that your visa application will be approved.
Yes! For the skiing/snowboarding trips, we rent ski pants out for $10 or $15. A credit card must be present at time of purchase (but the transaction can be made with any form of payment). We take the credit card information and fill out a form, so that if the pants are not returned, we charge the credit card $45. Passengers have until the following Wednesday (or business day following the Wednesday in case of holidays) before we charge the fee.
Included on the trips is your bus transportation to and from, and within the destinations, a knowledgeable Tour Leader who has been trained to give recommendations, and a general orientation of the destination.
On overnight trips, your hotel is included. The base price is for a quad room accommodation, but room upgrades are available for a private bed (Triple), a room for two (Couple), or a room for one (Single).
Breakfast is provided by hotels in America, but not in Canada.
We accept Canadian cash, Visa, Mastercard, Amex, and Canadian debit. We also accept international debit, but they're processed as credit cards in Canada. We do accept American cash, but it's $1CAD=$1USD.
No. You can purchase via email by filling out a credit card authorization form. But we'll need a signature. We're unable to process credit cards over the phone for security reasons.